Help us knit a chatbot

Get involved in the AI revolution

eXvisory knitting bot

If you'd like to get involved in the AI revolution (you never know where it might lead) here’s a great way to do it. Email us at and tell us about your mobile device problem and we'll help you troubleshoot it and add the logic to eXvisory[mobile].

What we're trying to do

eXvisory[mobile] is an AI chatbot that guides users through self-paced troubleshooting of mobile device problems. It aims to be a BIG improvement over tortuous call centres and disappointingly shallow chatbots (which seem more about reducing support costs than improving support quality) but we need your help to achieve this goal.

eXvisory[mobile] can already troubleshoot over 100 mobile device problems relating to Internet connectivity, email, browsing, voice calling, charging, Bluetooth, performance, screen, notifications and keyboard — but it doesn’t know (yet) about other common problems like audio, video, specific apps, etc. We estimate eXvisory[mobile] needs to be able to troubleshoot something like 1000 problems before it is truly an expert, but when we reach that goal it will be the most useful mobile device troubleshooter on the planet!

How to contribute

It's easy - just email at and tell us about your mobile device problem. If possible include a link to your eXvisory session (get the link from the browser address bar or by asking for SESSION from a chat). We'll work wth you to troubleshoot your problem, add the resulting logic to eXvisory[mobile] and credit you on our Facebook and Twitter pages.

More details

  • eXvisory[mobile] (and its crowdsourced knowledge) is publicly and freely available (we make money by selling AI dev tools).
  • eXvisory[mobile] troubleshoots technical mobile device problems that occur on any mobile network. There are no plans to extend this to network-specific problems like accounts or billing (but contact us if you’re interested in that).
  • A great way to send us feedback is to save an eXvisory[mobile] session as PDF (see How can I contribute knowledge?), annotate it with feedback and suggestions and email it to us at Alternatively, it’s easy to share eXvisory sessions.
  • We'll try to add your suggestions as soon as possible (but we're only human :).
  • If your feedback is incorporated into eXvisory[mobile] we’ll mention you on our Facebook and Twitter pages.
  • eXvisory[mobile] is built in English, but the web version supports auto-translation into many other languages. So you can still contribute if English is not your first language!

Any questions?

Email us at or message us on Facebook or Twitter.