Get involved in the AI revolution
If you’re good at finding and fixing problems with mobile phones and tablets and would like to get involved in the AI revolution (you never know where it might lead) here’s a great way to do it. We’re looking for contributors to help crowdsource troubleshooting logic for our eXvisory[mobile] chatbot.
eXvisory[mobile] is an AI chatbot that guides users through self-paced troubleshooting of mobile device problems, for example not being able to send or receive emails. It aims to be a BIG improvement over tortuous outsourced call centres and shallow one-shot Q&A AI chatbots (which seem more about reducing support costs than improving support quality) but we need your help to achieve this goal.
eXvisory[mobile] can already troubleshoot over 100 mobile device problems relating to Internet connectivity, email, browsing, voice calling, charging, Bluetooth, screen, notifications and keyboard — but it doesn’t know (yet) about other common problems like audio, video, performance, specific apps, etc. We estimate eXvisory[mobile] needs to be able to troubleshoot something like 1000 problems before it is truly an expert, but when we reach that goal it will be the most useful mobile device troubleshooter on the planet!
There are hundreds of online communities and forums where generous people contribute time and expertise to help less technical users find and fix problems with their mobile devices. If you are one of those contributors please use eXvisory[mobile] while troubleshooting real-world mobile device problems, compare its diagnostic logic with your logic (and that of other contributors), and share your eXvisory[mobile] sessions with us - annotated with your feedback, criticisms and suggestions - and we'll add your logic to eXvisory[mobile].
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